Financial Services Value Chain
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Sales & Distribution
Today’s consumer is increasingly educated and well-connected. In order to compete, companies must be nimble, transparent and instantly accessible. Building effective handoffs between AI and human interactions are key. Identifying areas with highest conversion rates and driving investment to those areas will grow the book/portfolio.
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Product Management & Underwriting
Analytics and warehouses underpinned by financial ERP & core systems provide a more complete view of the customer and allow Financial Service institutions to begin identifying areas for new products, offerings and innovation.
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Client-Related Billing & Payments
Technology provides clients with flexible billing and revenue recognition that allows businesses to accelerate transformation while building the “one view” of the customer.
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Margin & Profitability
Understanding the profit margin for each offering is essential to achieving growth targets. Financial services companies can improve margin with increased transparency behind drivers of expenses.
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Talent Management
Effectively managing talent across the lifecycle of recruiting, onboarding, and career exploration, particularly for a younger workforce, will be paramount for evolving into the digital age of financial services. The youngest workers are placing increased emphasis on automation of the mundane & operational excellence.
