Technical expertise and proactive management help $9B Logistics Provider reduce cost of EPM ownership
Business Challenge
- Multiple Applications – Fully integrated business planning, financial close, and management reporting solution supported by Exalytics
- Need for Functional and Technical Expertise – Ongoing maintenance and a steady flow of system enhancements required deep expertise across a variety of applications and supporting infrastructure
Solution
- Close and EPM Support – Peloton supports the monthly close process as well as ongoing maintenance and enhancement services for EPM platform
- Identification of Improvement Opportunities – Peloton identified and implemented system enhancements, such as new reports, forms, and calculations, to meet the business users’ increased demands
- System Patching – Proposed patching to ensure EPM systems are up-to-date and submit Service Requests on their behalf to reduce time/effort
Impact
- Reliability and Flexibility – EPM environment runs consistently and team is at the ready to make improvements as business users’ needs evolve
- Continued Learning – Peloton’s experts provide best practice training to internal support team
- Lower Cost of Ownership – As enhancements and improvements are introduced total cost of ownership and maintenance have decreased considerably
- Reduced Month-End Close Process – Reduced unexpected system downtime, automating repeatable jobs and automating monthly backup schedule
