Program and change management support helps multinational Pharmaceutical company implement a strategic transformation initiative
Business Challenges
- Complex and Disparate Systems – Systems could not sustain alignment to new business processes and innovation
- Inconsistent Communication and Transparency – Global stakeholders did not have an effective mechanism to make key decisions, collaborate, or cascade information to achieve the vision of the initiative
- Limited Visibility – System users lacked integrated view of full drug development portfolio planning and pipeline
Approach
- Aligned the Key Stakeholders – Established a strategy and detailed plan to focus on transparent communication, robust training, and a change management strategy to roll out the global solution
- Facilitated the Change Journey – Documented the current state, supported in the design of the desired end state, and executed the steps to achieve the vision
- Lean, Agile Project Management Program – Leveraged agile program management approach to ensure stakeholders were informed of progress towards the end-state goals
- Communication Development and Distribution – Wrote and distributed key messages via multiple internal communication platforms
- Successful Deployment – Focused the team on high priority items to achieve key milestones and position the team for success
Impact
- Improved Management of Operational Data – Complex, disparate systems were sunset in order to develop an enterprise-wide approach to manage operational data
- Business Process Improvement - Significant business process redefinition for each division offered improved efficiencies and created a cohesive process across functions
- Visibility into the Drug Development Pipeline - Created an end-to-end platform that provides visibility to the drug development pipeline from early stage research through late stage development
