Global EBS Rollout and Managed Services for Industrial Manufacturer

Business Challenges

  • Unstable Environment – Client’s post-production support team struggled to achieve stabilization of solution after initial implementation
  • Complex Customizations – Costly, complex customizations were unsustainable long-term
  • Rapid Global Growth – Limited IT resources to support rapid global growth, needed to configure and roll out Oracle EBS to 8 countries in 6 months


  • Continued global Oracle EBS Roll Out with Localizations
    • USA, Mexico, China, Turkey, India, Switzerland, Germany, Spain
  • Replaced On-going Support with Affordable US and Latin America Resources
  • Implemented New IT Service Management Ticketing Solution – Redesigned and streamlined their IT support process


  • Reduced support costs by more than 50%
  • Successful global rollout across North America, Europe, and Asia on time and on budget
  • Enhanced system stability and quality of IT support

Complimentary Discovery Briefing

What are you interested in?
This field is for validation purposes and should be left unchanged.