Corix provides water, wastewater, and energy utility management to private and governmental customers in Canada and the US. Over a history of growth and acquisition, Corix now operates in 3 Canadian provinces and 18 US states, serving over 300,000 customers in both the regulated and non-regulated space.
Business Challenges
- Growth through Acquisitions – Aggressive growth through acquisitions resulted in a large number of systems and people contributing to operational cost and complexity
- Fragmented Systems with Limited Visibility – Existing financial & HCM systems were highly fragmented with over 15 tools used across their 29 entities. This fragmentation also drove highly customized back-office processes and limited visibility across divisions or entities
- Back-office Costs & Analytics – Leadership was tasked with a transformation initiative to reduce back-office cost while enabling analytics. The belief was developing a platform for back-office shared services would enable growth and efficiency across the business while simplification of the tools would also drive lower costs
Solution
- Oracle Cloud Platform – After evaluating upgrading their existing on-premise applications the choice was made to leverage the benefits of a single Oracle back-office platform. Corix was able to simplify the overall architecture by consolidating multiple systems
- ERP Cloud – Financial, Projects, & Procurement: Migrated legacy JDE system, enabling major improvement across entities
- HCM Cloud – Payroll, Recruiting, Benefits, Time and Labor, & Absence Management: Standardized HR and payroll policies and processes
- Automated workflows and notifications across U.S. & Canada entities
- Self-service management and enhanced executive reporting for Headcount, Absence, Management, Turnover & FTE Management
- EPM Cloud – Planning & Financial Consolidation and Close
Impact
- Unified Solution reduced support costs, increased user adoption, and increased visibility across the organization
- Standardized Process for Finance, Procurement, HR, and Payroll
- Enhanced Reporting and Analytics across all operations
- Established a Foundation for Future Growth – Detailed transformation roadmap for achieving the desired end state planning and performance management environment
