Veritiv: Managed Services Case Study

Veritiv Corporation, headquartered in Atlanta and a Fortune 500® company, is a full-service provider of packaging, JanSan and hygiene products, services and solutions. Additionally, Veritiv provides print and publishing products, and logistics and supply chain management solutions. Serving customers in a wide range of industries both in North America and globally.

Business Challenges

  • Complex Environment – Fully integrated business planning, financial close, and management reporting solution supported by Exalytics
  • Multi-year Financial Transformation – Ongoing maintenance and a steady flow of system enhancements requires deep expertise across a variety of applications and supporting infrastructure

Solution

  • Functional and Technical Support – Peloton supports both the monthly close process as well as ongoing maintenance and enhancement services for Veritiv’s EPM environment
  • Proactive Management – In close coordination with the Veritiv team, Peloton is identifying and implementing system enhancements, such as new reports, forms, and calculations, to meet the business users’ increased demands
  • System Patching – Propose patching to ensure their EPM systems are up-to-date and submit Service Requests on their behalf (reduce time for them)

Impact

  • Reliability and Flexibility – Veritiv’s EPM environment now not only runs consistently, it remains in an ongoing state of improvement to meet the business users’ ever changing needs
  • Continued Learning – Access to Peloton’s expert resources provides training to the internal support team, leveraging external perspectives and knowledge
  • Lower Cost of Ownership – Total cost of ownership and maintenance have decreased considerably, as enhancements and improvements are introduced as needed over time in a consistent and holistic fashion
  • Reduced Month-End Close Process 

Complimentary Discovery Briefing

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